Leaders are facing pressure to reassure their stakeholders with messages of certainty. The last six months of global turmoil have investors and employees turning to business leaders for reassurance about job security and economic projections. Sure, you can use mega trends, weak signals and other foresight tools to create a picture of the future. But […]
What can we learn about “false choice” questions from media coverage of COVID-19?
Before they can believe you, your audience has to like you.
Communities are starting to re-open and leaders are trying to map their way forward in the new post-COVID-19 landscape. Business leaders, regardless of the size of their organizations, may be faced with crafting a new narrative. This six-page guide is for executives, leaders and emerging leaders of business and non-profit sectors who are challenged with […]
WFH seems it will be with us for a while, and it may be a much longer period before we return to business travel. In fact, one CEO says that the days of “one meeting business trips” are over. That means online conferences and virtual meetings will continue for the foreseeable future. Here is a […]
If you have taken a presentation skills workshop, even one by yours truly, you will be familiar with WIIFM — “What’s In It For Me?” The concept is based on that idea that a presentation or communication will fall flat unless you clearly outline how the audience benefits from the information. Your audience members will […]
There is hardly a leader today that is not thinking about how s/he will lead her or his organization over the next few months or years. We are all trying plan for how to navigate our way to a new post-COVID-19 “normal.” It’s unlikely that our re-emergence will be a like a big global ribbon […]
The mechanics of delivering a good presentation over video are easily fixed. It’s time focus on what really matters — the content.
Daniel Goleman, author, psychologist and expert in emotional intelligence, defines four domains of so-called EI (or, as others call it, emotional quotient, or EQ): self-awareness self-management social awareness relationship management Within these domains are 12 “crucial competencies” that distinguish successful leaders. When we work with leaders and emerging leaders to improve communication, we focus on […]
Yes, the term VUCA is overused and has become cliché in some circles. The talking heads and management consultants have been warning us that new leadership will need to navigate conditions that are volatile, uncertain, complex and ambiguous. The term originated in the U.S. military, and has been described in countless management and leadership articles […]