Leadership Narratives in Uncertain Times
Leaders are facing pressure to reassure their stakeholders with messages of certainty. The last six months of global turmoil have investors and […]
Category: Strategy
Dealing with a False Choice Question
What can we learn about “false choice” questions from media coverage of COVID-19?
The Myth of WIIFM
If you have taken a presentation skills workshop, even one by yours truly, you will be familiar with WIIFM — “What’s In […]
Video Presentations: It’s Still About the Content
The mechanics of delivering a good presentation over video are easily fixed. It’s time focus on what really matters — the content.
EQ in Communication
Daniel Goleman, author, psychologist and expert in emotional intelligence, defines four domains of so-called EI (or, as others call it, emotional quotient, […]
Communicating through VUCA
Yes, the term VUCA is overused and has become cliché in some circles. The talking heads and management consultants have been warning […]
Work At Home Tips from a Work at Home Veteran
Twenty years ago, when I founded Calypso Communications, I established my “office” at a desk in the corner of our bedroom. Eventually […]
5 Things You Can Do If You Are Self-Quarantined at Home
The news and warnings about the novel coronavirus (COVID-19) are getting more and more dire. Public health officials, medical history researchers and […]
Communicating Risk during the Coronavirus Outbreak
Caught up in the wave of concern over the spread of coronavirus, many companies are quickly issuing corporate policies regarding business travel, […]
Before you speak, WAIT
We have all been asked to present to a group — large or small, internal or external — in our professional lives. […]